PocketRupee

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Scope and Updates

This Privacy Policy applies to the PocketRupee platform operated by Allen's Housing & Finance Limited. It describes how we collect, use, and protect your personal information when you use our website and services.

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Information Collection and Use

We collect information necessary to provide loan services, including:

  • Identity information (name, PAN card, identity proof, address proof)
  • Contact details (mobile number, email address)
  • Bank account information for disbursement and repayment
  • KYC documents as required by applicable regulations
  • Usage data when you interact with our website or app

We use this information to process your loan application, verify your identity, disburse funds, manage repayments, and comply with legal and regulatory requirements. We will not share your personal information with third parties without your consent, except as required by law or to provide our services.

Data Security and Storage

We implement appropriate technical and organisational measures to protect your personal data. User data is transmitted through secure HTTPS encryption and stored on secure servers.

We retain your information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations, including regulatory requirements applicable to NBFCs in India.

Your Rights and Contact

You have the right to access, correct, or request deletion of your personal information, subject to applicable law. For any privacy-related queries or to exercise your rights, please contact us:

Email: operation@pocketrupee.in

Customer Support Hours: Monday to Friday, 9:30 AM – 6:30 PM

Address: Shop No.270, Sahara Shopping Centre, Lekhraj Market, Faizabad Road, Lucknow, Uttar Pradesh, India, 226016

Our professional customer support team is happy to assist you with any questions.